Frequently Asked Questions
Everything you need to know about your Hunter Boots experience.
How do I find the right size for my Hunter boots?
Hunter boots typically run true to size, but we recommend checking our detailed size guide on each product page. If you plan to wear thick boot socks, you may want to consider sizing up for a more comfortable fit.
What is your return policy for online orders?
We offer a 30-day return window for all unworn items in their original packaging. Simply use our online portal to generate a prepaid shipping label and drop your package at any authorized collection point.
How should I care for and clean my natural rubber boots?
To maintain your boots, wipe them with lukewarm, soapy water after use. Avoid storing them in direct sunlight or near heat sources. For a professional finish and to remove 'blooming' (white wax), use our specialized Hunter Boot Buffer.
Does Hunter offer a warranty on its footwear?
Yes, Hunter provides a 24-month warranty against manufacturing defects from the date of purchase. This covers issues related to materials and workmanship but does not cover normal wear and tear or accidental damage.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay in select regions.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout which deliver within 1-2 business days for most metropolitan areas.